EMAIL - SETTING AUTO-REPLY IN RACKSPACE (KB00013)

EMAIL - SETTING AUTO-REPLY IN RACKSPACE (KB00013)

When you are going to be away from the office for an extended period of time, you may want to set an automatic reply so that people trying to contact you know that you are unavailable.  
IMAP email users (those who can get email through Racksapce Webmail cannot set out of office notifications in Outlook
There is an option to forward your mail as well, but UNDER NO CIRCUMSTANCES should you ever forward your mail to anyone that is not a 1ST FINANCIAL, INC. employee.  That is a compliance violation and significant security risk.


  1. Log on to you Rackspace Webmail  account.
  2.  
  3. Click on the Menu icon in the top right corner.
  4. Click on Settings

  1. Click on Incoming Email
  2. Click on the Auto-Reply tab
  3. Click the Status radio button to On
  4. Enter the message you would like people to see (example below)
  5. if you wish to define when the duration that the auto-reply should be in place, check the Enable only during the following time frame box and enter your dates
  6. Click Save 


    • Related Articles

    • RACKSPACE EMAIL - ADDING A SIGNATURE (KB00025)

      Adding Rackspace Signature Please follow this link for instructions: Add a signature to Rackspace Email - Adding Image to your signature (you can only add one image) You can obtain the FFI Logo image file from Marketing ...

    • EMAIL ON PHONE (KB00023)

      RACKSPACE EMAIL ON YOUR PHONE You can get personalized instructions for setting up your email on your phone by doing the following Go to https://emailhelp.rackspace.com/ Enter your (Name)@1stfinancialinc.com email address and password You must use ...

    • REDUCE THE SIZE OF YOUR MAILBOX – OUTLOOK EMAIL ARCHIVING (KB00002)

      Archiving helps manage the space in your mailbox or on the e-mail server that you are using by automatically moving items to an archive location. You can Manually (instructions below) or Automatically Archive Depending on the options, AutoArchive ...

    • REDUCE THE SIZE OF YOUR MAILBOX – OUTLOOK EMAIL FOLDER CLEANUP (KB00001)

      In Outlook, there is a way to get rid of all the duplicated messages, without losing any vital information. As an added benefit, removing the duplicate messages cuts down on the amount of space being taken up in your Outlook account. Cleaning up your ...

    • REDUCE THE SIZE OF YOUR MAILBOX – SORT EMAILS BY SIZE (KB00003)

      Reduce the size of your mailbox quickly by eliminating large attachments.  Sort your messages by size, review the messages and delete any emails that you do not need.     Large attachments take up a lot of space and clog your mailbox.  Many, if not ...